FAQ

General information

Production time

As these products are handmade, production time usually varies between 1-3 days. If this does not happen, I will inform you quickly via your email.

Delivery

All orders are shipped with tracking via PostNord or DAO. Delivery is free within Denmark, and international shipping costs are calculated at checkout.

 Delivery time

Shipping to DK, within 3 - 5 business days.

Shipments to the EU, within 4 - 7 business days.

Shipments outside the EU, within 6 - 10 business days.

Please note that shipments abroad may have extra delivery times due to processing at local post offices.

In the case of Leather phone case with stand and belt clip, the delivery time is between 1 and 2 weeks.

Track number

With the track number you can track your parcel on:

https://www.postnord.dk/varktojer/track-trace/

https://dao.as/find-din-pakke/

 If you encounter any problems, please do not hesitate to contact me at info@vildform.com

I accept returns. Contact me within 14 days of delivery. Please return the item within 14 days of delivery, in its original condition. Return costs are the responsibility of the buyer.

I cannot accept returns of products with signs of use or damage. I also cannot accept returns on customised orders.

Delivery address

VILDFORM

Hoerisvej 13 - 7900 Nykoebing Mors

Denmark