FAQ
General information
Production time
As these products are handmade, production time usually varies between 1-3 days. If this does not happen, I will inform you quickly via your email.
Delivery
All orders, national or international, are sent free of charge to your home via PostNord with track number.
Delivery time
PostNord promises to deliver:
Shipping to DK, within 3 - 5 business days.
Shipments to the EU, within 4 - 7 business days.
Shipments outside the EU, within 6 - 10 business days.
Please note that shipments abroad may have extra delivery times due to processing at local post offices.
Track number
With the track number you can track your parcel on: https://www.postnord.dk/varktojer/track-trace/
If you encounter any problems, please do not hesitate to contact me at info@vildform.com
I accept returns. Contact me within 14 days of delivery. Please return the item within 14 days of delivery, in its original condition. Return costs are the responsibility of the buyer.
I cannot accept returns of products with signs of use or damage. I also cannot accept returns on customised orders.
Delivery address
VILDFORM
Hoerisvej 13 - 7900 Nykoebing Mors
Denmark